Returns & Exchanges
At MacLeod's Furniture, we want you to love your home. If you are not completely satisfied with your purchase, we offer a 30-day return policy on most items to ensure your space is exactly as you envisioned.
Initiate Your Request
Contact our customer service team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.
Prepare the Item
Ensure the furniture is in its original condition and carefully repack it in the original packaging to prevent damage during transit.
Schedule a Pickup
For large furniture items, our logistics team will coordinate a convenient time for our professional movers to collect the piece from your home.
Receive Your Refund
Once the item is inspected at our warehouse, we will issue a full refund to your original payment method, minus any applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing